Month: July 2013

Max Coating is ISO Certified

Max Coating operates a quality management system which meets the requirements of ISO 9001:2008. What is an ISO Certification? ISO 9001:2008 is a set of standards published by the International Organization for Standardization.  In order to receive certification, an organization must meet all requirements and strive to continually improve and increase customer satisfaction. The standards
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Go to the Gemba!

By Chuck Gault, Max Coating President Every manager in the manufacturing industry has been through this scenario. You’re sitting at your desk. A problem arises so you call in the plant manager. You both talk for 15 to 20 minutes and go back and forth trying to figure out what you “think” happened, what you
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Setting the Tone for Communication

By Chuck Gault, Max Coating President At Max Coating, we have a lot of honest, hard-working employees. They’re also intelligent and experts at what they do. That’s why it’s important to me that they feel they are able to speak with me, no matter what the issue. But where do employees get their willingness to
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Max Coating’s New Partner

By Chuck Gault, Max Coating President Around November of 2011, a business broker put Jack Phillips and I together. Jack was independently evaluating the acquisition in Atlanta that we were also looking into. We both saw the Atlanta acquisition as an opportunity, just coming from different directions with the same common goals. Jack lives in
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