Monthly Archives: July 2013

Max Coating is ISO Certified

certMax Coating operates a quality management system which meets the requirements of ISO 9001:2008.

What is an ISO Certification?

ISO 9001:2008 is a set of standards published by the International Organization for Standardization.  In order to receive certification, an organization must meet all requirements and strive to continually improve and increase customer satisfaction. The standards are set to help companies maintain quality management systems. They are also designed to help organizations meet the needs of their customers and stakeholders, as well as industry regulations.

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Go to the Gemba!

mercalabama_optBy Chuck Gault, Max Coating President

Every manager in the manufacturing industry has been through this scenario. You’re sitting at your desk. A problem arises so you call in the plant manager. You both talk for 15 to 20 minutes and go back and forth trying to figure out what you “think” happened, what you “think” would be the right solution and what you “think” you could put in place to resolve the problem.

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Setting the Tone for Communication


By Chuck Gault, Max Coating President

At Max Coating, we have a lot of honest, hard-working employees. They’re also intelligent and experts at what they do. That’s why it’s important to me that they feel they are able to speak with me, no matter what the issue. But where do employees get their willingness to communicate?

From the leaders of the company, of course.

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Max Coating’s New Partner

jackBy Chuck Gault, Max Coating President

Around November of 2011, a business broker put Jack Phillips and I together. Jack was independently evaluating the acquisition in Atlanta that we were also looking into. We both saw the Atlanta acquisition as an opportunity, just coming from different directions with the same common goals.

Jack lives in the Atlanta area and has over twenty years of experience with large manufacturing companies. Jack served in various senior financial positions, most recently as the Corporate Controller for BWAY Corporation for approximately 14 years. He experienced a management change with BWAY and decided he would like to experience business ownership for his next step in his career. My partner and I met with Jack several times to discuss the Atlanta acquisition, and we quickly began to develop a business chemistry that showed great promise.

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