By Chuck Gault, Max Coating President
When was the last time you read a quality policy and walked away remembering what it said? Probably never. They’re usually so long and packed with fancy words that not even the employees can recall it off the top of their heads. But what’s the point in having a policy that no one remembers?
That’s exactly why we came up with the diagram above, the three legs of the quality policy stool. This visual representation completely changes the game. It makes our quality policy so powerful and so easy to remember. A visual representation just makes it click.