Month: February 2014

Measure, Measure, and Measure Again

We have a plant manager who likes to say, “If you can’t measure it, you can’t make it better.” Truer words have never been spoken. Without concrete guidelines for measuring success, how do you know you are successful?  The decision making process is drastically improved when you know the result of previous decisions. Going in
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Aim for Nothing and You’ll Hit it Every Time

In business, life and pretty much anything you do, a goal is necessary to be successful. Long term goals can get you started, but even long term goals fall short without short term goals to hold them up.  Without a goal, you don’t have any reason to be productive. Everyone has dreams and aspirations. Goals are
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You Can’t Rely on Tribal Knowledge

Tribal knowledge refers to the collection of procedures and information known by certain groups but not commonly understood by others in the company. It gets passed on from experienced team members to new members of the company and is not often recorded. Tribes are a necessary part of a successful business, but each tribe’s knowledge
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Don’t Fall on Your Face

Have you ever tried to give someone directions and left them alone to finish a project? How many times has the finished product turned out completely different than you envisioned? If this has happened, You probably didn’t give the worker a clear and concise set of directions. Every single person communicates differently. You may think
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