Category Archives: Business Tips

Aim for Nothing and You’ll Hit it Every Time

In business, life and pretty much anything you do, a goal is necessary to be successful. Long term goals can get you started, but even long term goals fall short without short term goals to hold them up.  Without a goal, you don’t have any reason to be productive. Continue reading

How Do You Eat an Elephant?

Cartoon ElephantBy Chuck Gault, Max Coating President

We recently hired a Production Supervisor, Kelvin Allen, for our Atlanta plant. Kelvin has over ten years’ experience in the automotive industry and is well versed in systems and processes. We asked him to spend a few days out on our shop floor to get to know the team, watch what we do, and take notes about any potential improvements we can make.

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The Two Most Powerful Words…In the Airline Industry

wheels upBy Chuck Gault, Max Coating President

At Max Coating, we like for things to be straightforward and to the point. When you’re conveying a message to a group of people, it’s the best way to eliminate misunderstandings. That’s the reason we love diagrams and infographics that display lots of information in an easy to comprehend format. We’ve never understood why companies go to such great lengths to make fancy policies and mission statements that no one can truly grasp.

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Visualizing Perfect Performance

perfectperformanceBy Chuck Gault, Max Coating President

I introduced this “Visualize Perfect Performance” diagram to our company after seeing it at a seminar a while back. I remember I really liked the speaker. He had 20 years of industry experience and a column in a trade magazine that I read every month. It was obvious he knew what he was talking about.

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Creating a Quality Policy that Sticks

Quality Policy Diagram

 

By Chuck Gault, Max Coating President

When was the last time you read a quality policy and walked away remembering what it said? Probably never. They’re usually so long and packed with fancy words that not even the employees can recall it off the top of their heads. But what’s the point in having a policy that no one remembers?

That’s exactly why we came up with the diagram above, the three legs of the quality policy stool. This visual representation completely changes the game. It makes our quality policy so powerful and so easy to remember. A visual representation just makes it click.

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Go to the Gemba!

mercalabama_optBy Chuck Gault, Max Coating President

Every manager in the manufacturing industry has been through this scenario. You’re sitting at your desk. A problem arises so you call in the plant manager. You both talk for 15 to 20 minutes and go back and forth trying to figure out what you “think” happened, what you “think” would be the right solution and what you “think” you could put in place to resolve the problem.

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Setting the Tone for Communication

level_5_leadership

By Chuck Gault, Max Coating President

At Max Coating, we have a lot of honest, hard-working employees. They’re also intelligent and experts at what they do. That’s why it’s important to me that they feel they are able to speak with me, no matter what the issue. But where do employees get their willingness to communicate?

From the leaders of the company, of course.

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What are the Environmental Benefits of Powder Coating?

Using powder coating takes away many of the issues that come with liquid finishes. One of the main issues being the impact liquid finishes have on the environment. Powder coating does not contain all the pollutants that liquid finishers contain, thus eliminating the need for pollutant control equipment.

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Our Core Company Values: We Even Put Them on a T-Shirt

maxtshirtBy Chuck Gault, Max Coating President

We spent some time a couple of years ago developing core values for our company. We gathered our management team and supervisors together in one room.  We talked about what our core values should be, and we ended up with four.  We even put them on a t-shirt.

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The Toyota Production System: Rule 4 – All or None

tourscarousel

By Chuck Gault, Max Coating President

From the previous post, The Toyota Production System – Why is it so hard to implement, we discussed how it was easy to get caught up in the tools of the system. For Max Coating, we realized we had the tools. What we also realized was that we were missing the rules of the Toyota Production System. The rules go a little something like this:

Rule 1:  All work shall be highly specified and standardized.

Rule 2:  Every connection must be direct, and there must be an easy yes-or-no way to communicate.

Rule 3:  The pathways in the plant (and supply chain) must be simple and direct.

Rule 4:  Any improvement must be made in accordance with the scientific method, under the guidance of a teacher, at the lowest possible level in the organization.

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