Category Archives: Max Coating

Products Finishing Magazine Gets the Max Coating Story

Max Coating PartnersIn 2011, Chuck Gault, President of Max Coating, had no intention of expanding the company. It wasn’t until he received encouragement from his staff that it might be a great opportunity to expand the business into Atlanta. And that’s when Chuck had a change of heart. Backed by his business partner and staff, he decided to go forward with the expansion.

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The Two Most Powerful Words…In the Airline Industry

wheels upBy Chuck Gault, Max Coating President

At Max Coating, we like for things to be straightforward and to the point. When you’re conveying a message to a group of people, it’s the best way to eliminate misunderstandings. That’s the reason we love diagrams and infographics that display lots of information in an easy to comprehend format. We’ve never understood why companies go to such great lengths to make fancy policies and mission statements that no one can truly grasp.

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Max Coating is ISO Certified

certMax Coating operates a quality management system which meets the requirements of ISO 9001:2008.

What is an ISO Certification?

ISO 9001:2008 is a set of standards published by the International Organization for Standardization.  In order to receive certification, an organization must meet all requirements and strive to continually improve and increase customer satisfaction. The standards are set to help companies maintain quality management systems. They are also designed to help organizations meet the needs of their customers and stakeholders, as well as industry regulations.

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Setting the Tone for Communication


By Chuck Gault, Max Coating President

At Max Coating, we have a lot of honest, hard-working employees. They’re also intelligent and experts at what they do. That’s why it’s important to me that they feel they are able to speak with me, no matter what the issue. But where do employees get their willingness to communicate?

From the leaders of the company, of course.

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Our Core Company Values: We Even Put Them on a T-Shirt

maxtshirtBy Chuck Gault, Max Coating President

We spent some time a couple of years ago developing core values for our company. We gathered our management team and supervisors together in one room.  We talked about what our core values should be, and we ended up with four.  We even put them on a t-shirt.

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The Toyota Production System: Rule 4 – All or None


By Chuck Gault, Max Coating President

From the previous post, The Toyota Production System – Why is it so hard to implement, we discussed how it was easy to get caught up in the tools of the system. For Max Coating, we realized we had the tools. What we also realized was that we were missing the rules of the Toyota Production System. The rules go a little something like this:

Rule 1:  All work shall be highly specified and standardized.

Rule 2:  Every connection must be direct, and there must be an easy yes-or-no way to communicate.

Rule 3:  The pathways in the plant (and supply chain) must be simple and direct.

Rule 4:  Any improvement must be made in accordance with the scientific method, under the guidance of a teacher, at the lowest possible level in the organization.

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The Toyota Production System – Why is it so hard to implement?

By Chuck Gault, Max Coating President

For over six decades the Toyota Production System (TPS) has been marveled at by the outside world as the best way to produce products in an efficient manner.  Honda, Mercedes, BMW, John Deere, and pretty much every other significant OEM have their own system, but it is hard for even them to argue that their systems are not largely based on TPS.  It is the global standard in manufacturing.

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Move the Table

By Chuck Gault, Max Coating President

tableThere’s a method that’s routinely used in Japanese manufacturing companies to ensure they’re working as efficiently as possible – PDCA (Plan, Do, Check, Act). It works off the understanding that if you want to improve a process, you don’t simply go out and start making changes. Continue reading

“We Want Perfection.”

By Chuck Gault, Max Coating President

BullseyeI recently attended a talk given by one of the vice presidents at Honda America, where he addressed what his company is looking for from their suppliers.

“We want perfection,” he said. The crowd gave a nervous laugh.

But it’s true. A company like Honda doesn’t get to the level where they are without striving for perfection – perfection from themselves and from their suppliers.  Continue reading