Tag Archives: Employee Communication

Keeping Employees Happy Through Communication

179284215Communication is the key for any business to operate successfully. That’s not a new concept. Not all communication is created equally and neither are all team members.  How do you know what kind of motivation drives your team members? You have to get to know them first.

If you’ve read our blog, Go See, Ask Why, Show Respect, then you know the importance of spending time on the manufacturing floor. Our company doesn’t have employees. We have team members. It’s impossible to be a team if your manager sits in his office all day and never interacts with the rest of the team. If you want to keep those team members happy, they have to know that you are one of them and you are all working toward the same goal.

It’s more than just being on the floor. Taking the time to personally get to know team members is what really builds a productive work environment. This is the reason for company lunches and events. It’s not just a morale boost. It’s a way to really get to know your team and the people that are important to them.

You Can’t Rely on Tribal Knowledge

Tribal knowledge refers to the collection of procedures and information known by certain groups but not commonly understood by others in the company. It gets passed on from experienced team members to new members of the company and is not often recorded. Tribes are a necessary part of a successful business, but each tribe’s knowledge must be documented to prevent confusion and lapses in productivity. Continue reading

Setting the Tone for Communication

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By Chuck Gault, Max Coating President

At Max Coating, we have a lot of honest, hard-working employees. They’re also intelligent and experts at what they do. That’s why it’s important to me that they feel they are able to speak with me, no matter what the issue. But where do employees get their willingness to communicate?

From the leaders of the company, of course.

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